ElderSource SHINE Volunteers Ready to Take Calls
Skilled volunteers ready to offer seniors free and unbiased assistance with Medicare questions Seniors looking for free, skilled counseling on their Medicare benefits can access
Skilled volunteers ready to offer seniors free and unbiased assistance with Medicare questions Seniors looking for free, skilled counseling on their Medicare benefits can access
ElderSource
10688 Old St. Augustine Road,
Jacksonville, FL 32257
Office, Monday – Friday,
8 a.m. to 5 p.m.
HelpLine, Monday – Friday,
8 a.m. to 5 p.m.
Toll free: 1(888)242-4464
Local: (904)391-6600
Fax: (904)391-6693
Visually or audio-impaired dial Florida Relay Services at 7-1-1
Copyright © 2025
ElderSource.
All Rights Reserved
ElderSource is committed to keeping our website accessible to everyone.
We welcome feedback on ways to improve the site’s accessibility, so it is convenient for everyone to navigate.
Please visit our page that outlines our schedule of creating an accessible site.
We are currently implementing a new database system, which may result in delays when contacting our Elder Helpline by phone or email. We appreciate your patience during this transition.
Thank you!