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ElderSource
10688 Old St. Augustine Road,
Jacksonville, FL 32257
Office, Monday – Friday,
8 a.m. to 5 p.m.
HelpLine, Monday – Friday,
8 a.m. to 5 p.m.
Toll free: 1(888)242-4464
Local: (904)391-6600
Fax: (904)391-6693
Visually or audio-impaired dial Florida Relay Services at 7-1-1
Copyright © 2025
ElderSource.
All Rights Reserved
ElderSource is committed to keeping our website accessible to everyone.
We welcome feedback on ways to improve the site’s accessibility, so it is convenient for everyone to navigate.
Please visit our page that outlines our schedule of creating an accessible site.
We are currently implementing a new database system which may result in delays when contacting our Elder Helpline. Please click here to complete this referral form for assistance, which will be sent to the Helpline Staff. Thank you for your patience.
Intake Pre-screen/Referral Form for Services
Thank you!
