The following is a partial list of emergency relief resources. If you require additional information or support not listed below, please start here for help with ElderSource.
ElderSource Aging and Disability Resource Center HelpLine
Monday through Friday
8 a.m. to 5 p.m.
1(888)242-4464
Disaster Relief and Emergency Resources
FEMA 1(800)621-3362
All counties require residents to re-register every year for the special needs registry listing.
No matter what county you live in, you can always visit: https://snr.flhealthresponse.com/ to create an account and sign-up for the Special Needs Registry via the Florida Department of health.
Baker County
- Emergency Operations Center (904) 259-6111
- Baker County Sheriff’s Office Division of Emergency Management
- For information on the Special Needs Registry, call EOC listed above or email: eoc_info@bakerso.com
Clay County
Duval County
- Duval emergency preparedness & Jax Ready
- Anyone with Special Medical Needs Shelter questions can also contact the Emergency Preparedness Office by phone at (904) 255-3172.
- Special Needs Registry
- Need assistance; contact (630)CITY (2489) or TTY (904)255-8008
Flagler County
- Click here for Flagler County Emergency Management
- To get registered for the Special Needs Shelter call 1(386) 313-4200 or learn more here
- Click here to get information on ALERTFlagler Emergency Notification
Nassau County
- Click here for Nassau County Emergency Management or call the Nassau County Emergency Management at (904)548-0900
- Emergency Operations Center – to get shelter info (904)824-5550
- Special Needs Registry – Please register here
- For more information on Nassau County Citizen Alert click here.
St. Johns County
- St. Johns County Emergency Management- Click here to find out which shelters are open or call (904)824-5550
- Find your evacuation zone, and other helpful info.
- Click here for more information on registering for Citizens Alert or call 904-824-5550.
- Special Needs Shelters
Volusia County
Click here for Volusia County Emergency Management or call:
(386)258-4088 Daytona Beach
(386)736-5980 West Volusia
(386)423-3395 Southeast Volusia
CITIZENS INFORMATION CENTER (CIC)
(Only during a disaster): Toll free (866)345-0345
Telecommunications Device for the Deaf: (386)248-1792Click here to get information and download the Volusia County Emergency Management app
- SHELTER TRANSPORTATION: VOTRAN
All Votran bus stops are evacuation assembly points during a declared emergency evacuation order. If special needs evacuees cannot reach a regular bus stop, they must call Votran to arrange transportation. Bus space is limited. Carry-on items are limited to a pillow, blanket and one carry-on bag (not larger than 22”x 16”x 8”). Telephone numbers for Votran are:
Daytona Beach (386)322-5100
West Volusia (386)943-7050
New Smyrna Beach (386)424-6810
Supplemental Emergency Information and Updates
People with Disabilities: Agency for persons with disabilities
Veterans
Throughout the year veterans can call the VA Telephone Assistance Service weekdays at 1-800-826-1000. Prior to, during or after a disaster event, veterans impacted by the disaster can call 1(800)507-4571 to receive information on where to go for care, how to receive prescription drugs, or any other concerns they may have about their care. When activated, this phone line will be open 24 hours a day, seven days a week.
Don’t wait to get your prescriptions filled. In accordance with the Governor’s Executive Order, OIR has notified all health insurers, managed care organizations and other health entities of their statutory obligation to allow for early prescription refills during a state of emergency.
Disaster Recovery Loans
The U.S. Small Business Administration is providing various disaster loans to qualifying Floridians in several counties. More information about SBA disaster loans.
The U.S. Department of Agriculture provides loans and assistance to qualifying individuals, businesses, and communities after disasters. More loans and assistance information or contact the USDA office in Florida at: (352)338-3400.
Disaster Unemployment Assistance
Floridians who are unemployed as a result of the disaster are encouraged to apply for Disaster Unemployment Assistance (DUA) through the U.S. Department of Labor. Additional information about DUA or contact the U.S. Department of Labor by phone at 1(866)487-2365. E (800)232-6643.
Additional Assistance
For in-person assistance with storm related questions, or to apply for benefits you may visit your local FEMA Disaster Recovery Center.
List of Centers in your area.
