Telephone Reassurance Program

The Telephone Reassurance Program is an ElderSource initiative that provides a friendly telephone call from a volunteer to an older adult who is living alone and/or homebound. The goal of the program is to eliminate or reduce some of the concerns facing homebound seniors: isolation, loneliness, depression, anxiety and cognitive decline. Many older adults want to remain independent and age in place in their own homes; however because they are isolated or homebound, meaningful relationships are difficult to come by. Telephone reassurance volunteers will reach out by phone regularly to these seniors to offer a friendly check-in and an opportunity to feel connected to the community beyond their front door.

Do you know a senior who needs a call?

Seniors can sign themselves up for the program or they can be referred by a caregiver, family member, friend or service provider. Eligibility requirements:
• Seniors must be 60 or older.
• Live alone or are homebound.
• Reside in Baker, Clay, Duval, Flagler, Nassau, St. Johns or Volusia County.
• Complete an application.

• If you have any questions regarding becoming a volunteer Send an email to: [email protected] or call (904)391-6631

Are you interested in volunteering with Caring Connections?

This is a wonderful volunteer opportunity for someone looking to make a difference in the life of a senior. All volunteers must:

  • Be willing to establish a friendly, caring relationship with seniors over the phone.
  • Have great listening skills.
  • Be willing to make a commitment to call a senior at least once a week for a minimum of six months to a year.
  • Agree to a background screening and reference check.
  • Attend orientation and training sessions.

Interested in volunteering?

Questions & Concerns?

For more information about the Caring Connections Program please call (904) 391-6631 or contact us by email via [email protected]